**Shipping Policy**

At Mama Carolyn's Art, we aim to provide a seamless and reliable shipping experience for our valued customers. Please review the following details regarding our shipping policy:

**Shipping Locations:**

We currently offer shipping services to customers within the United States and select international destinations. Please refer to our checkout page for a list of available shipping locations.

**Processing Time:**

1. Order processing typically takes 1-3 business days after payment confirmation.

**Shipping Methods:**

1. We offer a variety of shipping options, including standard and expedited shipping, to accommodate your needs. Shipping costs and delivery times vary based on your selected method and location.

**Delivery Timeframes:**

1. Standard Shipping: Delivery within the United States typically takes 3-7 business days after order processing.

2. Expedited Shipping: For faster delivery, you can choose our expedited shipping option, which generally takes 1-3 business days after order processing.

3. International Shipping: Delivery times for international orders may vary based on the destination and selected shipping method.

**Shipping Fees:**

1. Shipping fees are calculated based on your selected shipping method, the destination, and the weight and dimensions of the artwork(s) in your order. These fees will be displayed during the checkout process for your review before finalizing your purchase.

**Order Tracking:**

1. Once your order is shipped, you will receive a shipping confirmation email containing tracking information, allowing you to monitor the progress of your delivery.

**Delivery Address:**

1. Please ensure that the shipping address provided during checkout is accurate and complete to prevent any delivery issues. We are not responsible for items delivered to incorrect or incomplete addresses.

**Shipping Delays:**

1. While we strive to deliver your order promptly, please note that occasional shipping delays may occur due to factors beyond our control, such as weather conditions or carrier issues. We appreciate your understanding in such situations.

**Questions and Assistance:**

If you have any questions or need assistance related to our shipping policy, please contact us at mamacarolynart@gmail.com. We are here to assist you and ensure a positive shopping experience.

Thank you for choosing Mama Carolyn's Art. We look forward to delivering exceptional artwork to your doorstep.

**14-Day Return Policy**

At Mama Carolyn's Art, we want you to be completely satisfied with your purchase. If for any reason you are not, we offer a hassle-free 14-day return policy, starting from the date of delivery. Please review the following guidelines for returns:

**Eligibility:**

1. To be eligible for a return, the artwork must be in its original condition, unaltered, and free from damage or signs of wear.

2. Returns are accepted for all standard artworks, excluding customized or commissioned pieces.

**Initiating a Return:**

1. To initiate a return, please contact our customer support team at mamacarolynart@gmail.com within 14 days of receiving your artwork. Provide your order details and the reason for the return.

**Return Shipping:**

1. Customers are responsible for return shipping costs unless the return is due to a mistake on our part or a damaged/defective item.

2. We recommend using a trackable shipping service and ensuring the artwork is securely packaged to prevent damage during return transit.

**Refund Process:**

1. Once we receive the returned artwork and verify its condition, we will initiate the refund process.

2. Refunds will be issued to the original payment method used for the purchase within 7-10 business days after the artwork's inspection.

**Exclusions:**

1. Customized or commissioned artworks are not eligible for returns unless they arrive damaged or defective.

**Questions and Assistance:**

If you have any questions or need further assistance regarding our return policy, please don't hesitate to contact us at mamacarolynart@gmail.com. We are here to help ensure your satisfaction with your Mama Carolyn's Art purchase.

This 14-day return policy is designed to provide a fair and convenient process for our customers while ensuring the quality and integrity of our artworks. Please note that specific details and timeframes may vary depending on your local jurisdiction and business policies.

**Mama Carolyn's Art - Terms and Conditions**

**1. Acceptance of Terms**

By accessing or purchasing art from Mama Carolyn's Art, you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these terms, please refrain from using our services.

**2. Artwork Descriptions**

Mama Carolyn's Art strives to provide accurate descriptions and images of all artworks. However, please note that colors and details may vary in actual art pieces. If you are unsatisfied with your purchase, please refer to our Returns and Refunds Policy.

**3. Copyright and Intellectual Property**

All artworks and content displayed on Mama Carolyn's Art are the intellectual property of Mama Carolyn. Any unauthorized use, reproduction, or distribution of this content is strictly prohibited and may result in legal action.

**4. Ordering and Payment**

- Orders are subject to availability. We reserve the right to cancel any order for any reason.
- Payments for artworks are processed securely through [Payment Provider]. We do not store your payment information.
- Prices are listed in [Currency] and include applicable taxes. Shipping fees may apply and are outlined during the checkout process.

**5. Shipping and Delivery**

- We aim to deliver artworks within the specified timeframe. However, delivery times may vary.
- Mama Carolyn's Art is not responsible for delays or damages during shipping. Please refer to our Shipping Policy for further details.

**6. Returns and Refunds**

- If you are unsatisfied with your purchase, please refer to our Returns and Refunds Policy for instructions on returning artworks and seeking a refund or exchange.

**7. Privacy Policy**

Your use of Mama Carolyn's Art is governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. Please review our Privacy Policy for more details.

**8. Disclaimer of Warranties**

Mama Carolyn's Art provides its services and artworks "as is," and we do not make any warranties or representations regarding the quality, accuracy, or fitness for a particular purpose of our products.

**9. Limitation of Liability**

Mama Carolyn's Art shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our services or artworks.

**10. Governing Law**

These Terms and Conditions are governed by the laws of Charlotte, North Carolina, without regard to its conflict of law principles.

**11. Contact Information**

If you have any questions or concerns about these Terms and Conditions or our services, please contact Mama Carolyn at mamacarolynart@gmail.com.

**Privacy Policy**

At Mama Carolyn's Art, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use our services. By accessing our website or using our services, you consent to the practices described in this policy.

**1. Information We Collect**

We may collect the following types of information:

- **Personal Information:** This includes your name, email address, shipping address, and payment information when you make a purchase.

- **Usage Data:** We may collect data about how you interact with our website, including your IP address, browser type, operating system, and pages viewed.

- **Cookies:** We use cookies to enhance your browsing experience and collect data on your preferences and activities on our website.

**2. How We Use Your Information**

We use your information for the following purposes:

- To process and fulfill your orders, including shipping and payment processing.

- To communicate with you about your orders, account updates, and promotions.

- To improve our website, products, and services based on your feedback and usage patterns.

- To protect against fraudulent activities and ensure the security of your data.

- To comply with legal and regulatory requirements.

**3. Data Sharing**

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted service providers who assist us in operating our website, processing payments, or delivering orders. These third parties are contractually obligated to protect your data and use it only for the purposes we specify.

**4. Data Security**

We implement security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your data, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee its absolute security.

**5. Your Choices**

You have the right to:

- Access, update, or delete your personal information by contacting us at mamacarolynart@gmail.com.

- Opt out of receiving promotional emails from us by following the unsubscribe instructions included in each email.

**6. Children's Privacy**

Our services are not intended for children under the age of 13. We do not knowingly collect or maintain personal information from children under 13.

**7. Changes to this Privacy Policy**

We reserve the right to update and modify this Privacy Policy to reflect changes in our practices or for legal reasons. Any updates will be posted on this page, and the effective date will be revised accordingly.

**8. Contact Us**

If you have any questions or concerns about our Privacy Policy or the handling of your data, please contact us at mamacarolynart@gmail.com.

Thank you for entrusting Mama Carolyn's Art with your personal information. We are dedicated to maintaining your privacy and providing a secure and enjoyable shopping experience.